The first step to getting help with Shiny is to log in to Shiny! If you're following a like to a resource at help.stayshiny.co, you probably need to be logged in to Shiny to see it. Follow the "Go To Shiny" link, log in, and the refresh.
Once you're logged in, you can find the in-app help center in the towel menu. You can search for resources or reach out to our team via chat.